Privacy Policy

Privacy Policy for https://jet-ski-tours.terratrek.net

Introduction

Welcome to Jet Ski Tours! We are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products at https://jet-ski-tours.terratrek.net (collectively referred to as “our platform”). Our goal is to be transparent about how we handle your data and to provide you with control over your personal information.

Scope

This Privacy Policy applies broadly across our entire platform, encompassing:

  1. All website pages and sections under the domain https://jet-ski-tours.terratrek.net.
  2. Our mobile applications and software that are integrated into or accessed through our website.
  3. Online services and tools provided by us, including customer support interactions.
  4. Any other products or features we may introduce in the future that fall under this domain.

Please note that this policy does not extend to third-party platforms, applications, or services you access through links on our site. These entities have their own privacy policies governing how they handle your data, and we encourage you to review these policies before using any such services.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using Our Services as an Authorized User: When you create an account, book tours, or utilize our applications for authorized purposes, we collect and process your personal data to provide and enhance these services.

  2. Visiting Our Websites: Every time you visit our websites, our servers automatically log basic information about your device and browsing behavior, such as IP addresses, browser types, referring/exit pages, operating system, date/time stamps, and clickstream data.

  3. Communication with Us: If you choose to contact us via email, phone, or SMS for inquiries, support, or marketing purposes, we will use the information provided to respond to your requests.

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: This includes your user name, password (encrypted), and any profile details you choose to share on our platform.

  2. Payment Information: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are collected for processing tour bookings and payments securely.

  3. Financial and Purchase Data: Transaction histories, order details, and booking records may be stored to support payment processing, fraud detection, and internal accounting.

  4. Mobile Device Identifiers: We may collect unique device identifiers (UDIDs) or similar information from your mobile device when you use our mobile applications.

  5. Location Data: With your consent, we can access your device’s location services to provide personalized tour recommendations and enhance your experience.

  6. Feedback and Reviews: When you choose to leave feedback, reviews, or ratings, we collect this content along with any associated personal details for the purpose of improving our services.

  7. Social Media Information: If you connect our platform to your social media accounts, we may access your public profile information, including name, email address, and interests, to tailor our communications to your preferences.

  8. Product Information: Data about products you view, search for, or purchase on our website, such as tour preferences, duration, and pricing, is collected for personalization and analytics.

We gather this data through direct user input, server logs, browser cookies, and other automated technologies. Additionally, third-party service providers may share personal information with us, but only in line with their respective privacy policies.

Cookies

We utilize cookies (and similar tracking technologies) to enhance your experience on our platform:

  1. Strictly Necessary Cookies: These ensure basic functionalities such as login, session management, and language preferences. They cannot be blocked without impacting the usability of the site.

  2. Preference Cookies: We use these to remember your preferences, such as language settings, display options, and ad choices, for a more personalized experience.

  3. Analytics Cookies: These help us understand how visitors interact with our website, providing insights into performance and areas for improvement. They may track information like pages visited, time spent on each page, and referral sources.

You can control and manage cookies through your browser settings, but please note that disabling certain cookies might impact your user experience on our site.

Your Rights and Choices

Depending on your location, you have specific rights regarding your personal data:

  1. Access: You have the right to request access to the personal information we hold about you.

  2. Rectification: If your data is inaccurate or incomplete, you can ask for corrections to be made.

  3. Erasure (Right to be Forgotten): In certain jurisdictions, you can request the deletion of your data from our systems.

  4. Restriction: You may limit the use of your data for specific purposes.

  5. Portability: We will provide a portable copy of your personal information in a common format upon request.

  6. Objection: You have the right to object to the processing of your data, especially where it is used for direct marketing or profiling.

  7. Non-Discrimination: We are committed to treating all users fairly and will not penalize you for exercising your data protection rights.

To exercise any of these rights, please reach out to our privacy team at [email protected]. We respond to legitimate requests promptly and will keep you informed throughout the process.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, with an updated effective date included at the bottom of this policy. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any questions regarding privacy, data protection, or this Policy, please contact us:

  • Email: [email protected]
  • Mailing Address: Jet Ski Tours Privacy Team, [Address], Country.

We appreciate your trust in us. By using our platform, you acknowledge and agree to the terms outlined in this Privacy Policy.